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Summer Job Opportunity - Front Desk / Guest Service Team

Fifth Level Hospitality, Inc.
Job Description
We are currently hiring an individual for a Front Desk position to join our growing guest services team during our 2021 camping season*. Successful candidates must be personable, computer savvy, and have the ability to multi-task in what is at times a fast-paced environment by quickly responding to inquires that meet and exceed guests expectations by selling site availability and park services/amenities. Responsibilities include guest reservations, registration/check-in, food service, and general oversight of other areas of the operations during assigned shifts.  The Front Desk staff work closely with the Team Leaders and Owners on operational needs such as preparing/reviewing daily reports, assisting with weekly orders of supplies, recording maintenance needs, and ensuring the safety and quality of the guest experience.  They also assist with retail displays, promoting local attractions, the KOA system by Value Kard Reward sales and referrals to other KOA’s and being knowledgeable of all national and local advertising and discount programs for the campground, store, other income areas. Must be able to deliver exceptional guest service at our award-winning, family-friendly campground.

This position offers up to 32 hours per week. Candidate must be able to work evenings, weekends and summer holidays between mid-May through Labor Day weekend. Adults, college students and mature high-school students are welcome to apply.

*Full season runs April 16-October 16, 2021, but summer positions (Memorial Day - Labor Day) are also available.
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