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Guest Services Associate

Krasl Art Center
Job Description
Position Summary:
The Krasl Art Center Guest Services Associate ensures that all guests to the KAC are welcomed and valued, enjoy their experience, and receive the information they need to ensure a successful visit and return. Associates keep abreast of KAC events, programs and classes, receive special training on exhibitions in the galleries, administer gift shop, membership and ticket sales, and take class registrations. Associates interact with guests, staff and volunteers, in person and on the phone. Associates provide security to the KAC building, artworks and guests.

Job Type: Part-Time, 6-14 hours per week, evening & weekend hours
Salary: $10.00-$11 per hour
Reports to: Executive Assistant; this position works closely and communicates regularly with Curatorial & Education teams

Organizational Values: 
The Krasl Art Center’s mission is to inspire meaningful change and strengthen community through the visual arts. Staff members provide excellence, collaboration, innovation, creativity, respect and a sense of humor to advance the organization and accomplish this work.

Required Skills:
This position requires excellent customer service skills, a strong work ethic, flexibility, adaptability, teamwork and respect for others. Knowledge of basic office equipment, computer systems and POS software are required. A passion for art and promoting the creative communities is preferred.

Primary Responsibilities:
  • Customer Service:
    • Greet all visitors and record attendance. 
    • Invite guests to make a donation upon entrance.
    • Share information and promote current exhibitions, classes, programs and events, as well as arts and culture related events in the community.
    • Promote and make sales in the gift shop.
    • Answer the telephone professionally, share information, and forward calls.
  • Security:
    • Open and close the KAC building. 
    • Monitor exhibition galleries to ensure safety of artwork
    • Follow proper security and safety procedures including COVID-19 safety procedures.
  • Other skills & tasks:
    • Must be technologically savvy and able to wrangle complicated electronic systems.
    • Basic understanding of Google Suite is helpful.
    • Provide staff support as needed.
    • Perform basic cleaning and disinfecting duties.
To apply:
  • Submit letter of interest, resume and work availability to office@krasl.org
  • Include last name and Guest Services in the subject line of the email (ie: Willis-Guest Services).
  • Note: applications submitted through Facebook or Indeed will not be reviewed.
No phone calls please. This position will be filled as soon as possible.

Find the full job posting at krasl.org/about/employment/
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